Chapter 11

    Common Mistakes

    Consumer crypto logic vs. institutional reality.

    Most of these come from applying consumer crypto logic to an institutional audience.

    Mistake 1: Writing for Crypto Twitter Instead of a Risk Committee

    Wrong

    Writing hype-driven, FOMO-inducing content aimed at retail audiences

    Right

    Writing evidence-based, compliance-friendly content for committees that take months to decide

    Mistake 2: Treating the Launch as the Peak

    Wrong

    Pouring all resources into launch week and treating it as the main event

    Right

    Treating launch as the beginning of a 6-18 month evaluation cycle that needs sustained support

    Mistake 3: One Message for Everyone

    Wrong

    Sending the same pitch deck to a risk officer and an investment analyst

    Right

    Customising messaging per persona. Risk, returns, and compliance are different languages.

    Mistake 4: Skipping Social Proof

    Wrong

    Leading with technology features and capabilities or using anonymous case studies

    Right

    Leading with named client references. Chainlink listing Swift and Fidelity is deliberate.

    Mistake 5: Ignoring the Sales Team

    Wrong

    Building marketing materials in isolation from sales conversations

    Right

    Sitting in on sales calls and building materials based on real objections heard in the field

    Mistake 6: Competing on Technology Instead of Trust

    Wrong

    Positioning against other crypto companies: 'better than Competitor X'

    Right

    'The Bloomberg for on-chain data' or 'settlement without the SWIFT overhead'

    SWIFT is not the most technically advanced payment network. Bloomberg is not the most technically sophisticated data platform. They are the most trusted. Your real competition is the incumbent, not the crypto competitor.

    "SWIFT is not the most technically advanced. Bloomberg is not the most sophisticated. They are the most trusted. Your real competition is the incumbent."

    Mistake 7: The 'Rip and Replace' Narrative

    Wrong

    Pitching a clean-slate future where legacy systems are replaced entirely with decentralised technology

    Right

    Designing entry points that integrate into existing systems, minimise disruption, and establish a credible wedge

    Legacy infrastructure is embedded in workflows, compliance processes, vendor contracts, reporting systems, and many other touchpoints. The more sweeping the proposed change, the harder it is for someone inside the organisation to own the decision. Uniswap's collaboration with BlackRock is a good example — rather than framing DeFi as a replacement for traditional asset management, Uniswap enabled permissionless secondary market liquidity within BlackRock's existing regulatory and fund structures.

    Mistake 8: Running the Same Pitch Everywhere

    Wrong

    Reusing the same enterprise deck, framing, and 'why now' across every lead

    Right

    Tailoring your presentation to each institution's specific systems, constraints, and internal priorities

    Two large banks may appear similar on paper, but their constraints and priorities often differ meaningfully. A generic pitch signals you have not taken the time to understand how this specific institution defines the problem. If your pitch is not tailored, from the institution's point of view, it is hard to believe your solution can fit cleanly inside.

    In Simple Terms

    • Writing for Crypto Twitter instead of a risk committee is the most common mistake.
    • Your real competition is the trusted incumbent (SWIFT, Bloomberg), not another crypto company.
    • Never run the same pitch everywhere — two banks may look similar but have very different constraints.
    • The 'rip and replace' narrative kills deals — design entry points that integrate into existing systems.